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How many text messages did you really get? Are you counting them correctly?

The Telephone Consumer Protection Act and many state laws provide statutory damages per text message. Just how many characters are in a text message? This is a situation where some knowledge of how text messages work is helpful. Standard text messages are limited to 160 characters, and text messages with emojis is limited to 70….
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Federal court rebuffs telemarketer’s latest attempt to exclude cell phones from TCPA

I wrote a few days ago that I didn’t expect Looper Bright and now McLaughlin to change the TCPA landscape much. Courts have been doing what they want for a long time, so just as an Oregon court rejected the cell-phones-aren’t-residential-telephone-lines nonsense, a California court has followed the same path in Ferrell v. Colourpop Cosmetics, LLC,…
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AI generated voice joins “artificial” and “prerecorded” speech already regulated under § 227(b)

The Telephone Consumer Protection Act § 227(b) already regulated artificial and prerecorded voice robocalls but just to make it abundantly clear the FCC officially declared artificial intelligence generated speech as also falling under § 227(b) in a ruling dated 2/8/2024. ‘Today the Federal Communications Commission announced the unanimous adoption of a Declaratory Ruling that recognizes…
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Federal court illustrates how to get at companies that aid and abet unwanted phone calls

A lot of telemarketers are assetless fly by night operations so that they appear useless to sue, and as such they generally really are smaller operations who depend on others to help generate their phone calls. Smart plaintiffs like Jay Connor don’t just name the telemarketer, they look at naming those to aid and abet…
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FCC rules that consumers can opt out of robocalls using any reasonable method

Telemarketers and other scammey businesses love making it difficult to get out from under their thumb, and on February 16, 2024, the FCC issued Docket No. 02-278 reiterating that consumers can opt out of calls/robocalls using any reasonable means. Fortunately this has been the general rule in the nine circuit for some time, so this…
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Understanding the FCC’s New Rules on Revocation of Consent in Telemarketing

As our friend Mr. Troutman observes, the FCC’s “new” rules regarding revocation have recently come into effect. The FCC had previously stated that consumers can revoke consent using any reasonable means. You can refer to the detailed rulings in the FCC’s 2015 TCPA Declaratory Ruling. Much of the “new” regulations provide clarity and context around…
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Having a plaintiff’s TCPA lawyer is worth it to avoid mistakes like this – unless you don’t like your cousin

This blog has a running theme for Telephone Consumer Act Plaintiff’s – play defensive ball because TCPA defendants are quite willing to play dirty and an ounce of prevention is worth a pound of cure. Even though the TCPA was written with the intent to have ordinary people take telemarketers to court, most courts don’t…
LEARN MORE Having a plaintiff’s TCPA lawyer is worth it to avoid mistakes like this – unless you don’t like your cousin